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CRM · Incentive · Analytics Production

Vodacom4U
Franchise CRM

A full-stack franchise management platform deployed across every Vodacom4U store nationwide. Tracks franchise group revenue against yearly targets, aggregates Vodacom package performance at SKU level, and serves live intelligence through embedded Qlik Sense dashboards.

ClientVodacom4U Franchise Network
Scope340+ Franchises · Nationwide SA
StackNode.js · PostgreSQL · Qlik Sense · REST
V4U CRM — Franchise Intelligence Live
Q4 Revenue vs Target — Top Franchise Groups
FG Gauteng North
87%
FG Western Cape
94%
FG KZN Central
72%
FG Eastrand
103% ↑
Package Performance — This Month
PackageActivationsARPUTrend
2GB Red Core 1,847 R149 ↑ 12%
Flexi 150 1,204 R150 ↑ 8%
Smart XL Data 932 R299 ↔ 0%
VodaPay Bundle 648 R249 ↓ 3%
Qlik Sense sync Connected · 47s ago
Incentive Engine

Revenue targets.
Live. Per franchise group.

Every franchise group has a configurable annual revenue target broken into monthly and quarterly milestones. The incentive engine tracks actual vs target in real time, computes incentive tier eligibility, and triggers automated notifications when groups cross threshold bands — keeping performance visible at every level of the franchise hierarchy.

  • ✓ Annual target configuration per franchise group
  • ✓ Monthly / quarterly milestone splits
  • ✓ Multi-tier incentive band computation
  • ✓ Automated threshold alerts (email + in-app)
  • ✓ Regional ranking leaderboards
  • ✓ Incentive payout report generation (PDF/XLS)
Incentive Bands — FG Western Cape
Platinum≥ 100% target+8% Bonus
Gold ← Current90–99% target+5% Bonus
Silver75–89% target+2.5% Bonus
Standard< 75% targetBase rate
Progress to Platinum
Gold
Plat.
94% achieved6% to Platinum
Qlik Sense — Embedded App Connection
⚙
WCG CRM Data source
Push / REST
Embedded iframe
◈
Qlik Sense Analytics engine
Real-timeData pushes
EmbeddedQlik apps in CRM
Drill-downPer franchise / SKU
Last sync12s ago · 4,812 rows
Qlik Sense Integration

Analytics woven
into every screen.

Qlik Sense apps are embedded directly inside the CRM — not linked to externally. Franchise managers get drill-down charts in context: when viewing a franchise group's performance card, the Qlik app renders inline, already filtered to that group and period. Data flows both ways — CRM events update the Qlik data model in real time.

  • ✓ Embedded Qlik Sense apps via iframe + mashup API
  • ✓ Bi-directional data sync (REST + Qlik Engine API)
  • ✓ Context-aware app filters (franchise, period, region)
  • ✓ Custom Qlik extensions for telecom-specific charts
  • ✓ Secure token passthrough (no re-authentication)
Package Intelligence

Every SKU.
Every franchise. Live.

The package aggregation layer normalises Vodacom's product catalogue into a queryable performance model. Each package — from "2GB Red Core" to "Smart XL Data" — has activations, ARPU, churn, and attach-rate tracked per franchise, per region, and against national benchmarks. Sales teams see exactly which packages are converting and which need attention.

  • ✓ Full Vodacom product catalogue mapped and versioned
  • ✓ Activation, ARPU, and churn per package per franchise
  • ✓ National and regional benchmarking
  • ✓ Package mix analysis (upsell / cross-sell signals)
  • ✓ Bundle attach-rate tracking (device + airtime + data)
Package Mix — Nationwide Breakdown
4,631 activations
2GB Red Core37%
Flexi 15026%
Smart XL Data20%
Other packages17%
Platform Capabilities

Everything you need to run
an intelligent business.

From fragmented systems to a unified decision-making engine.

Data Layer

Unified Data Layer

All your operational data — one schema, one source of truth, live across every site.

ERP
CRM
IoT
FM
HR
logo
Intelligence

Real-Time Intelligence

Live KPIs updating as events are captured on site.

91%
SLA Compliance
R1.74M
Capex EFC
Dashboards

Operational Dashboards

Group-level visibility across every site, contractor, and risk.

Site Overview Live
Centurion✓ 100%
Menlyn Park⚠ 94%
Eastgate SC✓ 100%
Sandton City⚡ Breach
Automation

Workflow Automation

Trigger → route → resolve. Zero manual intervention.

Trigger
Route
Resolve
SLA breach → FM manager notified
VO request → digital approval queued
Cert expiry → 7-day alert triggered
Predictive

Predictive Insights

Surface risk before it materialises. EFC modelling on every project.

Now Forecast →
Actual Forecast
Deployment

Rapid Deployment

Live within one week. Zero infrastructure required — cloud-native, mobile-first.

7days to live
0infra changes
100%cloud-native
Scope
Configure
Deploy
Live
09:14 Data schema validated across 14 sites
09:22 Contractor scorecard templates applied
09:31▋ Deploying BOQ library — 340 line items...
--:-- Going live...
Get Started

Live within one week. No commitment required.